Last updated: May 2026. This is a practical launch-ready terms draft and should be reviewed by legal counsel.
1. Platform role
Tour Guide Zone is a marketplace and discovery platform connecting travelers with independent guides and tour companies. Unless clearly stated otherwise, Tour Guide Zone does not operate the tours directly.
2. Accounts
Users must provide accurate information and keep login details secure. Admin may suspend, archive, or delete accounts that appear fake, unsafe, abusive, inactive, or in violation of these terms.
3. Guide and company responsibilities
- Provide accurate profile, license, certification, tour, price, and location information.
- Deliver services safely and professionally.
- Comply with local laws, tourism regulations, and insurance requirements.
- Avoid misleading photos, fake reviews, or unsafe itineraries.
4. Traveler responsibilities
- Provide accurate booking details and special requirements.
- Respect local laws, guide instructions, culture, and safety rules.
- Do not abuse, threaten, spam, or attempt to bypass platform safety rules.
5. Bookings
During launch, bookings may be handled as requests until confirmed by the guide or company. Online payment terms will apply when payment features are activated.
6. Community content
Travelers and guides may publish articles or comments where enabled. Users must not post illegal, offensive, misleading, copied, or private information. Admin may hide or delete content.
7. Reviews
Reviews should be honest and based on real experiences. Fake, abusive, or irrelevant reviews may be removed.
8. Limitation of responsibility
Service providers are responsible for the tours they deliver. Tour Guide Zone may provide tools, visibility, communication, and admin review but cannot guarantee every third-party service outcome.
9. Changes
Tour Guide Zone may update these terms as features, payments, verification, and policies evolve.